IT Help Desk News As you are aware, during the testing phase of updating our ESNA voicemail system, the vendor discovered potential problems and had to delay the update. Those problems have been resolved and we will now update our ESNA voicemail and transcription servers this Thursday night during our standard maintenance window starting at 11:00 PM.
Remember, this update will change the way you receive notifications for missed calls. Currently, missed call alerts are automatically sent to a sub-folder named "Incoming" within the "Calls" folder. As part of this update, ESNA will now send these notifications to your "Inbox."
We are aware some of you may prefer these alerts to go to a different folder. If you would like more information about creating email rules; please visit the link below.
Thank you,
TCC Help Desk
***Information Technology will never request your password, birth date or related personal information via email. If you receive an email requesting this information, please report it to the Help Desk.***
TW
***Due to Florida’s very broad public records law, most written communications to or from Tallahassee Community College employees regarding College business are public records, available to the public and media upon request. Therefore, this email communication and your response may be subject to public disclosure.***