New Phone Implementation Schedule

Good Afternoon,

 

As announced by Vice President Bret Ingerman in December, we are implementing a new telephone system. A lot of work has taken place since that time as the Information Technology Department, both of TCC’s call centers, all main campus classroom phones and five external campus locations are now running on the new system.

 

Please make note of the phase that impacts your location. Additional email(s) will be sent prior to each phase of the implementation to the Divisions and Departments impacted. The schedule below is subject to change, please refer to the website for latest schedule and to register for phone training opportunities at the link below:

 

http://www.tcc.fl.edu/about/college/information-technology/training-schedule/

 

Phase 4

Locations: Academic Support Building, Center Building, Dental Hygiene Building, Hinson Administration Building, Fine and Performing Arts Center, TCC Library, Lifetime Sports Complex, Parking Garage, Student Union Building, Support Services Building, Technology and Professional Programs Building, William D. Law, Jr. Learning Commons

Schedule:

PHASE 4  Implementations

Start

Finish

Duration

Handset Deployment

Monday 5/15/17

Friday 5/23/17

10 Days

End User Training Window

Monday 5/22/17

Wednesday 5/24/17

3 Days

After Hours Cutover

Wednesday 5/24/17

Wednesday 5/24/17

1 Day

First Day of Business Support

Thursday 5/25/17

Thursday 5/25/17

1 Day

 

Phase 5

Locations: Construction/Industrial Applied Technology Building, Computer Technology Building, T.K. Wetherell History and Social Sciences Building, University Center, University Center Annex, Workforce Development

Schedule:

PHASE 5 Implementations

Start

Finish

Duration

Handset Deployment

Friday 5/26/17

Thursday 6/8/17

14 Days

End User Training Window

Monday 6/5/17

Friday 6/9/17

5 Days

After Hours Cutover

Friday 6/9/17

Friday 6/9/17

1 Day

First Day of Business Support

Monday 6/12/17

Monday 6/12/17

1 Day

 

Phase 6

Locations: Academic Computing Center, Advanced Manufacturing Training Center, Andrews Building, Baseball Field House, Communications and Humanities Building, English Building, Hughes East Building, Judge Walter T. Moore Lecture Hall, Building 54, Mailroom, Science and Mathematics Building, Science and Mathematics Annex, Softball Field House

Schedule:

PHASE 6 Implementations

Start

Finish

Duration

Handset Deployment

Monday 6/12/17

Friday 6/23/17

14 Days

End User Training Window

Friday 6/23/17

Tuesday 6/27/17

3 Days

After Hours Cutover

Tuesday 6/27/17

Tuesday 6/27/17

1 Day

First Day of Business Support

Wednesday 6/28/17

Wednesday 6/28/17

1 Day

 

Phase 7

Locations: Ghazvini Center for Healthcare Education

Schedule:

PHASE 7 Implementations

Start

Finish

Duration

Handset Deployment

Monday 6/19/17

Friday 6/30/17

14 Days

End User Training Window

Thursday 7/6/17

Wednesday 7/12/17

5 Days

After Hours Cutover

Wednesday 7/12/17

Wednesday 7/12/17

1 Day

First Day of Business Support

Thursday 7/13/17

Thursday 7/13/17

1 Day

 

Phase 8

Locations: Florida Public Safety Institute (all buildings), Gadsden Center

Schedule:

PHASE 8 Implementations

Start

Finish

Duration

Handset Deployment

Monday 7/10/17

Friday 7/21/17

14 Days

End User Training Window

Thursday 7/20/17

Tuesday 7/25/17

4 Days

After Hours Cutover

Wednesday 7/26/17

Wednesday 7/26/17

1 Day

First Day of Business Support

Thursday 7/27/17

Thursday 7/27/17

1 Day

 

Please let me know if you have additional questions.

 

Thank you,

Tech Training
Information Technology – User Services
Tallahassee Community College
850.201.8545 | techtraining@tcc.fl.edu

***Information Technology will never send a link to change your password or request your password, birth date or related personal information via email. If you receive an email requesting this information, please report it to the Help Desk***