Good Afternoon,
As announced by Vice President Bret Ingerman in December, we are implementing a new telephone system. A lot of work has taken place since that time as the Information Technology Department, both of TCC’s call centers, all main campus classroom phones and five external campus locations are now running on the new system.
Please make note of the phase that impacts your location. Additional email(s) will be sent prior to each phase of the implementation to the Divisions and Departments impacted. The schedule below is subject to change, please refer to the website for latest schedule and to register for phone training opportunities at the link below:
http://www.tcc.fl.edu/about/college/information-technology/training-schedule/
Phase 4
Locations: Academic Support Building, Center Building, Dental Hygiene Building, Hinson Administration Building, Fine and Performing Arts Center, TCC Library, Lifetime Sports Complex, Parking Garage, Student Union Building, Support Services Building, Technology and Professional Programs Building, William D. Law, Jr. Learning Commons
Schedule:
PHASE 4 Implementations |
Start |
Finish |
Duration |
Handset Deployment |
Monday 5/15/17 |
Friday 5/23/17 |
10 Days |
End User Training Window |
Monday 5/22/17 |
Wednesday 5/24/17 |
3 Days |
After Hours Cutover |
Wednesday 5/24/17 |
Wednesday 5/24/17 |
1 Day |
First Day of Business Support |
Thursday 5/25/17 |
Thursday 5/25/17 |
1 Day |
Phase 5
Locations: Construction/Industrial Applied Technology Building, Computer Technology Building, T.K. Wetherell History and Social Sciences Building, University Center, University Center Annex, Workforce Development
Schedule:
PHASE 5 Implementations |
Start |
Finish |
Duration |
Handset Deployment |
Friday 5/26/17 |
Thursday 6/8/17 |
14 Days |
End User Training Window |
Monday 6/5/17 |
Friday 6/9/17 |
5 Days |
After Hours Cutover |
Friday 6/9/17 |
Friday 6/9/17 |
1 Day |
First Day of Business Support |
Monday 6/12/17 |
Monday 6/12/17 |
1 Day |
Phase 6
Locations: Academic Computing Center, Advanced Manufacturing Training Center, Andrews Building, Baseball Field House, Communications and Humanities Building, English Building, Hughes East Building, Judge Walter T. Moore Lecture Hall, Building 54, Mailroom, Science and Mathematics Building, Science and Mathematics Annex, Softball Field House
Schedule:
PHASE 6 Implementations |
Start |
Finish |
Duration |
Handset Deployment |
Monday 6/12/17 |
Friday 6/23/17 |
14 Days |
End User Training Window |
Friday 6/23/17 |
Tuesday 6/27/17 |
3 Days |
After Hours Cutover |
Tuesday 6/27/17 |
Tuesday 6/27/17 |
1 Day |
First Day of Business Support |
Wednesday 6/28/17 |
Wednesday 6/28/17 |
1 Day |
Phase 7
Locations: Ghazvini Center for Healthcare Education
Schedule:
PHASE 7 Implementations |
Start |
Finish |
Duration |
Handset Deployment |
Monday 6/19/17 |
Friday 6/30/17 |
14 Days |
End User Training Window |
Thursday 7/6/17 |
Wednesday 7/12/17 |
5 Days |
After Hours Cutover |
Wednesday 7/12/17 |
Wednesday 7/12/17 |
1 Day |
First Day of Business Support |
Thursday 7/13/17 |
Thursday 7/13/17 |
1 Day |
Phase 8
Locations: Florida Public Safety Institute (all buildings), Gadsden Center
Schedule:
PHASE 8 Implementations |
Start |
Finish |
Duration |
Handset Deployment |
Monday 7/10/17 |
Friday 7/21/17 |
14 Days |
End User Training Window |
Thursday 7/20/17 |
Tuesday 7/25/17 |
4 Days |
After Hours Cutover |
Wednesday 7/26/17 |
Wednesday 7/26/17 |
1 Day |
First Day of Business Support |
Thursday 7/27/17 |
Thursday 7/27/17 |
1 Day |
Please let me know if you have additional questions.
Thank you,
Tech Training
Information Technology – User Services
Tallahassee Community College
850.201.8545 | techtraining@tcc.fl.edu
***Information Technology will never send a link to change your password or request your password, birth date or related personal information via email. If you receive an email requesting this information, please report it to the Help Desk***